Problem Solving and Prevention

Shainin improves product performance, product reliability, and process performance through investigative strategies. When a client approaches us with a difficult problem, we provide the solution, install systems to ensure the solution remains in place, and leverage the results to strengthen overall business performance.  We also discover and solve problems early in the design phase, before costly manufacturing steps are taken and before customers experience failures in the field.  Our Red X^® strategies are recognized around the world as the fastest way to solve difficult problems with minimal resources..

Forum Spotlight

Shainin at GM, a history

Shainin support for General Motors started in 1962, when Dorian received a call for help from a young quality manager at Frigidaire, a GM division at the time. The quality manager had attended a seminar that Dorian Shainin delivered on "Solving Tough Quality Problems", and needed help with a problem. That led to work with both Chevrolet and Pontiac on problems with vehicles.Read more ...

Roger Heitzeg of Robert Bosch Wins Shainin Rolling Top 5^® Executive of the Year

What is Red X?

Red X is an approach to solving problems, as well as our brand. It started as an approach to solving engineering problems but its principles turned out to be quite useful for solving business process problems as well. Its principles are straight forward. Read more ...

Watch the Chevy Red X^® Commercial

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Shainin News Across The Web

Articles

Delphi Corporation Advanced Powertrain April 2010 SAE paper with John Abrahamian, V.P. Shainin, on "Risk Reducing Product and Process Design During New Product Development" of ammonia sensors.

2010 ASQ Craig Award winners Bill Maxson and Ha Dao on "A Convergent Approach To Problem Solving"

Bill Maxson's 2009 ASQ Craig Award winning paper,"Using Energy To Solve Technical Problems"

Hewlett-Packard 9825 site describes Shainin's involvement in the reliability of this early computer.

Testimonials

"His techniques got us from a poor second to the Japanese to the best reliability in the world." -Charles Thierfelder, VP Product Assurance, RCA Electronic Component Division, as quoted in Under the Spell Of The Quality Gurus. Fortune Magazine.

Presentations

Hartford ASQ Overview of Shainin Strategies

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Featured Result

GM’s Fight for Survival Relies on Red X^®

Shainin trained thousands of General Motors engineers in our Red X^® technology over almost 20 years. GM continues to train their people in Shainin^® Technology, a key element of the deep engineering required to “get it right.” The work of the Red X^® team described by the New York Times,in this March 2010 article is actually a portion of our Risk ReduXion^® technology, based on the work Dorian Shainin did for Grumman on the Lunar Excursion Module.